What are your Opening Hours?
We are open from 9:00am to 5:30pm Monday to Friday.
We offer extended consulting hours between 1 and 2 evenings a week.
Appointments for non-surgical treatments are available on a Saturday.
How do I make an appointment?
Please telephone (02) 9412 4599 or click the “Book a Consultation” icon above.
Our staff will be pleased to assist you in any way possible and all efforts will be made to accommodate your schedule.
What is your cancellation Policy?
Should you need to reschedule or cancel your appointment, please provide at least 24 hours notice prior to your appointment. This courtesy on your part will make it possible to give your appointment to another patient, and prevents unnecessarily long waiting times to obtain an appointment. Your consideration with this matter is greatly appreciated.
What should I know about getting to my appointment?
Malvern Avenue is directly behind (north of) Chatswood Chase Shopping Centre. Limited on street parking is available. Alternatively, the Chatswood Chase Shopping Centre car park is a 5 minute walk from The Face Institute.
Should you wish to travel to your appointment using public transport, Chatswood Interchange, incorporating the train station and the bus terminal, is a 10 minute walk from our rooms.
What are your fees?
Your initial consultation fee will be quoted at the time of booking an appointment. A Medicare rebate is obtainable if you supply a valid specialist referral to Dr Gerarchi. . Australian private health insurers do not provide a rebate on consultation fees.
Please note that full fees are payable at the time of consultation. We accept cash, bank cheques, Visa, Mastercard, American Express and EFTPOS.
Any surgery or cosmetic procedures are quoted individually depending on complexity. There are many variables involved in the pricing of surgery: travel and accommodation costs, operating theatre costs, anaesthetic fees, your hospital stay or surgical facility fee, pathology testing, and more. We will endeavour to quote all costs involved to the best of our ability.
Medicare or private health insurance does not cover the majority of cosmetic surgery and other procedures, such as muscle relaxing injections, fillers, and laser treatments. If your procedure qualifies for a rebate from Medicare and/or your health fund, be aware that there will be a shortfall between our fees and the amount that you are rebated.
If a decision is made to proceed with surgery, then a non-refundable deposit will be require to secure your operating time with Dr Gerarchi. All surgical fees must be paid in advance of your surgery being performed.
What can I expect during an intial consultation with Dr Gerarchi?
Your consultation is your opportunity to discuss your goals in detail and for Dr Gerarchi to undertake a thorough examination of you. If surgery is appropriate, Dr Gerarchi will advise you on the best procedure to achieve your desired results. The success and safety of your surgery relies very much on being entirely honest and open during your consultation. You will be asked a number of questions about your health, desires and lifestyle.
Be prepared to discuss things like why you want the surgery; your expectations; medical conditions and previous medical treatments; previous cosmetic treatments; previous surgeries; and use of medications, vitamins, herbal supplements, alcohol, tobacco and drugs. Expect Dr Gerarchi to evaluate your general health status and order investigations as necessary; closely examine your face. He will take photographs for your medical record and to aid with discussions.
Dr Gerarchi will discuss your options and recommend various treatments, and will discuss likely outcomes of any surgery and any risks or potential complications. If after your initial consultation you still feel uncertain about your procedure, or you think of a question that you forgot to ask, then schedule another appointment with Dr Gerarchi. Commonly, he will arrange to see you again before your surgery anyway to ensure that the goals of the procedure are crystal clear and that all of your questions have been answered.
What do you advise if I’m ready to take the plunge?
Optimise your health! Healthy patients recover more quickly, have fewer complications, and achieve a more positive result. Lifestyle factors, such as exercise and diet, smoking or alcohol intake, and health conditions and associated medications, can all affect cosmetic surgery outcomes and the down time involved. And remember, the experience will be more pleasant and comfortable if you have a good support network around you.
Before your procedure limit your intake of toxins, such as drugs and alcohol; stop smoking at least two weeks before your procedure; exercise regularly, even if it is just walking for 20 minutes a day; and eat a healthy diet with plenty of fresh produce.
Is cosmetic surgery risky?
The decision to have surgery is extremely personal and therefore must be decided by the individual after all concerns have been addressed.
Cosmetic surgery is real surgery and has risks as well as limitations. Dr Gerarchi will explain in detail the risks associated with your surgery. Ensure that you fully understand the procedure you will undergo and any associated risks or potential complications.
What do I have to do after the surgery?
Dr Gerarchi will provide you with detailed instructions about what you should and should not do following your surgery. Following these instructions is key to the success of your surgery.
In general, it is important that your surgical incisions are not subjected to excessive force, abrasion, or motion during the time of healing. Be gentle with your wound and yourself in the days after surgery. Rest as much as possible. Take or apply the medications prescribed to you, as these will help with healing and reduce the potential for infection. It is essential that you attend follow up appointments and that you contact our rooms should any concerns arise.